A short animation explaining the basics of service design by Yosef Shuman.

Why was this made? Service design is based on research, developing ideas and testing experiences.

http://vimeo.com/88455206

Triode is a consulting firm specialized in product strategy. We help our clients to reduce delay and risks in product development with a better understanding and identification of customers needs (Market analysis and Voice of the customer) and makes a difference with a product plan